UK Visa Application Center ( UKVAC ) is a service provided by VF Worldwide Holdings Ltd. UKVAC provides logistic services to visa applicants seeking a United Kingdom Temporary Resident & Returning Permanent Visas and is only responsible for the following:

1. To receive from an applicant his/her passport, completed visa form, supporting documentation (collectively, the "Documents") and the applicable fees.
2. To submit the Documents to the British Embassy / Consulates, on behalf of the applicant.
3. To collect the relevant Documents back from the British Embassy / Consulates, after completion of all formalities, and return the relevant Documents back to the applicant by hand delivery/courier to an address provided by the applicant on the visa form.

Other Conditions:
Notwithstanding anything else to the contrary, the British Embassy / Consulates reserves the right to ask for further documentation and to refuse the visa application.

In certain cases, instead of the aforesaid procedure, the British Embassy / Consulates will hand over the relevant Documents to the Applicants directly. In such cases, UKVAC shall not be responsible for any loss or damage to the Documents, in any manner whatsoever

It must be noted that the grant or refusal of the UK visa is at the sole discretion of the British Embassy / Consulates and UKVAC is neither involved in the process nor is liable or responsible in any manner whatsoever for any delay in processing or grant or rejection of the visa application of any applicant by the British Embassy / Consulates.

UKVAC takes every reasonable precaution while handling the Documents of applicants. However, UKVAC shall not be responsible in any manner whatsoever to the applicant for any Documents which are lost in transit by accident, theft, natural calamities (act of god) or any other reason outside the control of, or not arising out of a willful default of UKVAC.
The applicant agrees and accepts that UKVAC neither controls the British Embassy / Consulates nor does it control or operate the services provided by them. Hence, UKVAC will not be liable or responsible in any manner whatsoever for the loss or damage of applicant's Documents due to any default on the part of the British Embassy / Consulates.
The applicant agrees and accepts that the courier acceptance and delivery service through which the Documents are returned to the applicants by UKVAC is operated by a third-party. UKVAC does not control or operate any courier company, neither does it control or operate any facility or service provided by the courier company. UKVAC disclaims any and all liability for any loss or damage caused to the applicant in the event that his/her Documents are delayed/ misplaced/ lost/ damaged by the courier company, whether such delay/ misplacement/ loss/ damage result from negligence, accident or any other cause. In no event shall UKVAC and/or its representatives be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever due to such delay/ misplacement/ loss/ damage of the Documents, including the applicant's passport.. Without prejudice to the aforesaid, UKVAC's and/or its representatives sole and exclusive liability in case a passport is lost or damaged in transit, is limited/restricted to the reimbursement of the amount of fees charged by the Ministry of Public Security, Government of China, for the replacement of a lost / damaged passport through normal application procedure. Such reimbursement of the fee amount will be made by UKVAC to the applicant only on the presentation by the applicant of the payment receipt issued by the Ministry of Public Security, Government of China. The applicant agrees that the foregoing limitation of liability is an agreed allocation of risk between the parties and this limitation of liability is and shall be an integral part of this disclaimer.

The application fees once received by UKVAC from the applicant will not be refundable under any circumstances, irrespective of whether or not the desired visa is granted by the British Embassy / Consulates to the applicant
Advertising material may accompany the relevant Documents at the time they are returned to the applicant. If the applicant does not wish to receive any such advertising material along with the relevant Documents, the applicant must intimate the UKVAC in advance at the time of submitting the Documents. Please note that no advertising material accompanying the relevant Documents has the endorsement of the UK Government.

UKVAC, in its sole discretion, may change, amend, cancel or withdraw any or all of the terms and conditions mentioned herein at any time without any prior notice. No employee of UKVAC has any authority whatsoever to change / amend / amplify or withdraw any or all of the terms and conditions mentioned herein without the prior written approval of UKVAC.
These terms and conditions shall be governed and construed in accordance with the laws of United Kingdom Any claims or disputes arising in relation to the services provided by to the applicant shall be subject to the exclusive jurisdiction of the courts in The United Kingdom.

The applicant hereby accepts and confirms that the applicant and/or his/her representative, prior to submitting the visa application, has read, understood and agreed to be bound by, without limitation or qualification, all of the terms, conditions and details provided herein.